Catering options available at the hotel include half board and full board. Guests can choose to book options such as breakfast, lunch or dinner.

Guests can enjoy a pleasant stay in one of the 312 rooms. A lobby and a reception are available to travellers. Most of the storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. Culinary facilities include a bar. Shopping facilities are also available. Children can have a great time playing in the playground. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include a babysitting service, room service and a laundry service.

Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. The standard amenities of most rooms include a balcony. Cots and extra beds are available. A safe, a minibar and a desk are also available. The kitchenette is equipped with a fridge, a mini fridge and a tea/coffee station. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Travellers will also find slippers in their rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are available for everyday use. The accommodation offers smoking rooms.

The following credit cards are accepted at the accommodation: VISA and MasterCard.

The hotel is 20 km from the centre of Dubai. The Palm Jumeirah is 4 km away from the hotel and less than 500 metres from the Mall of the Emirates.