Catering options available at the accommodation include bed and breakfast, half board and full board. Guests can choose to book options such as breakfast, lunch or dinner.

Travellers can enjoy a pleasant stay in one of the 216 rooms. In the air-conditioned hotel, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include a babysitting service, medical assistance, translation services, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.

Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. A balcony or terrace is among the standard amenities of most rooms. A king-size bed ensures a good night's sleep. Cots are available for younger guests. There is also a safe and, for a fee, a minibar. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers non-smoking rooms and smoking rooms.

All major credit cards, including VISA and MasterCard, are accepted for payment.

Due to the fact that the hotel is located in the heart of Dubai's historic and most culturally diverse quarter, its guests can explore Deira's vibrant winding streets. The hotel is situated 10 minutes from Dubai International Airport (approximately 10 km) and within easy access to several shopping malls and business districts.